1. Information We Collect

We may collect personal information that you provide directly to us when you browse, shop, create an account, subscribe to our newsletter, contact customer support, or interact with La Nolié online.

This information may include:

• Your full name.
• Email address.
• Phone number.
• Billing and delivery address.
• Order details and purchase history.
• Size preferences, product interests, and styling requests.
• Messages sent through forms, email, Instagram, or customer support channels.
• Technical information such as IP address, browser type, device type, and website activity.

2. How We Use Your Information

We use the information we collect to provide a smooth, secure, and personalized shopping experience with La Nolié.

Your information may be used to:

• Process, confirm, and deliver your orders.
• Contact you regarding your purchase, delivery, return, or exchange request.
• Respond to customer care inquiries.
• Provide size guidance, product recommendations, and styling support.
• Improve our website, products, collections, and customer experience.
• Send newsletters, offers, and brand updates when you choose to subscribe.
• Prevent fraud, misuse, unauthorized transactions, or security risks.
• Comply with legal, tax, accounting, or operational obligations.

3. Orders, Payments & Delivery

When you place an order, we collect the necessary details to confirm your purchase, prepare your items, and deliver them to your chosen address.

Payment information may be processed through third-party payment providers. La Nolié does not intentionally store full payment card details on its website unless this is handled securely by an approved payment provider.

4. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance browsing, remember your preferences, analyze website performance, and improve your shopping experience.

Cookies may help us:

• Keep items in your cart.
• Remember selected preferences.
• Understand how visitors use the website.
• Improve page performance and usability.
• Support marketing and advertising activities where applicable.

You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not work properly without certain cookies.

5. Newsletter & Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may use your email address to send you news about La Nolié collections, offers, styling notes, and brand updates.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

6. Sharing Your Information

La Nolié does not sell your personal information. We may only share your information when necessary to operate our business, complete your order, or comply with applicable obligations.

Information may be shared with:

• Delivery and courier partners.
• Payment service providers.
• Website hosting and technical service providers.
• Email marketing or customer communication platforms.
• Professional advisors where required.
• Authorities or regulators when legally required.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage method is completely secure. While we aim to protect your information, we cannot guarantee absolute security of data transmitted through the internet.

8. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer care, legal, tax, accounting, fraud prevention, and business record requirements.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to the personal information we hold about you, ask for correction, request deletion, object to certain processing, or withdraw consent for marketing communications.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before completing certain requests.

10. Third-Party Links

Our website may include links to third-party websites, platforms, or social media pages, including Instagram. We are not responsible for the privacy practices, content, or policies of third-party websites.

11. Children’s Privacy

La Nolié products and services are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or customer services. Any updates will be posted on this page with the latest update date.